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Frequently Asked Questions
You can request a cover be uploaded from the DVD Cover Searcher Community by visiting the Covers & Labels Requests forum and making a request. Someone just might happen to have the cover you are looking for!
After you have made a payment, an email will automatically be sent to the email you used when making the purchase. The email will contain all the information you require. Please make sure that all your spam and junk filters are configured to accept emails from cheapshareware.co.uk. If you have paid with echeque then this may take upto 4 days to clear through PayPal.
You can retrieve your serial number any time by using our online Key Retrieval system. Please click here if you wish to retrieve a serial key.
If you need to download a previously purchased program, you can do this from our Support Page. For CD replacements, please Contact Support.
PayPal currently supports 56 countries, if you live outside one of these countries and wish to make a payment, please Contact Support and we shall try to seek an alternative for you.
DVD Cover Searcher is an Internet based program and you must set your firewall to allow the program to pass through. Make sure your firewall is configured to send and receive from HTTP ( Port 80 ).
Yes. DVD Cover Searcher has an inbuilt facility that allows you to upload covers. Please note that any covers have to be approved by us before they are made available to download.
As soon as PayPal has completed the order, we will mail the CD to you within 24 hours by standard Royal Mail.
If you have bought a CD and need a replacement, then please Contact Support. There will be a small charge for all replacement CDs. |
Where can I go to request a cover that I'm looking for but can't find?
